Privacy policy
Last updated: 17 September 2026
Who is responsible
The controller for the processing of personal data on this site is CHTR TAXI KG, Hießgasse 12/8, 1030 Wien, Austria. You can reach us on +43 660 478 49 50 or by email at info@premiumtaxi4you.com. Full company details are in the imprint.
No data protection officer has been appointed. The business does not meet any of the conditions in Art. 37 GDPR.
This is a translation for convenience. In case of doubt, the German version applies.
No cookies
This site sets no cookies. It stores nothing else on your device either, not in local storage, not in session storage, and not through comparable techniques. There is no access to your terminal equipment within the meaning of section 165(3) of the Austrian Telecommunications Act 2021. That is why you will find neither a consent request nor a banner asking for one.
There is no form, no user account and no login. People get in touch by phone, email or WhatsApp.
Visiting the site
When you open this site, your browser sends data to our server, which logs it:
- your IP address
- the date and time of the request
- the address requested and the amount of data transferred
- the status code of the response
- the page you came from, if your browser sends it
- browser, version and operating system
The purpose is delivering the site, fending off attacks and finding faults. The legal basis is Art. 6(1)(f) GDPR, our legitimate interest in running the site safely and without errors. This data is not combined with other sources and not analysed by person. The logs are deleted after 30 days at the latest.
The site is hosted by World4You Internet Services GmbH, based in Linz, Austria. They process this data as a processor under Art. 28 GDPR and only on our instructions, and the servers are in Austria. The site is served over an encrypted connection only.
Analytics with Umami
We want to know which pages get read and which do not. For that we run Umami, analytics software we host ourselves on our own server. There is no analytics provider and no outside company receiving this data.
Umami works without cookies and without any access to your device. Per page view it records:
- the page requested and the referring page
- browser, operating system and device type
- screen size and language setting
- the country derived from the IP address
Your IP address is not stored. Umami turns it, together with the browser identifier and the domain, into a hash whose key rotates daily. That groups requests within a single day, but it does not allow anyone to trace them back to you. The next day even that link is gone.
The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest is improving the site based on how it is actually used, using the most data-frugal means available for that. The data is deleted after twelve months. You can object to this processing, see below.
Fonts and third-party content
The site uses two typefaces: Libre Baskerville for headings and Instrument Sans for body text. Both are licensed under the SIL Open Font License and are served as files from the same server as the site.
So no connection is made to Google Fonts or any other outside server, and your IP address is not passed to anyone when the fonts load.
The same holds for the rest of the site. There are no embedded maps, no videos, no icon libraries and nothing from a CDN. Everything the site loads comes from our own server.
Getting in touch
Phone. We see your number and note down what the trip requires. Calls are not recorded.
Email. We process your address and the content of your message. The mail server is part of the same hosting contract as the site.
WhatsApp. The WhatsApp button on this site is an ordinary link. It loads nothing from Meta and opens no connection unless you click it. If you do, WhatsApp opens, and from that point the terms of WhatsApp Ireland Limited, Merrion Road, Dublin 4, Ireland also apply. Which connection and device data Meta processes there is outside our control, and that processing may involve transfers to the United States. The messages themselves are end-to-end encrypted, and on our side the conversation stays on the phone we answer enquiries with. The details are in the WhatsApp privacy policy. If you would rather not use it, call or send an email. Both get you to the same place.
In all three cases the legal basis is Art. 6(1)(b) GDPR, because the message is about a trip, so about a contract or the steps leading to one. If it is about something else, the basis is Art. 6(1)(f) GDPR and our interest in answering enquiries.
Trip data
If the enquiry turns into a trip, we process what carrying it out requires: name, phone number, pickup and destination address, date and time, the flight number for airport transfers, plus your requests for the trip and the payment details.
The legal basis is Art. 6(1)(b) GDPR, performance of the contract. For records that go into the accounts, Art. 6(1)(c) GDPR applies as well: section 132 of the Austrian Federal Fiscal Code requires us to keep them for seven years, counted from the end of the calendar year. They stay on file that long and are used for nothing else in the meantime.
Enquiries that do not turn into a trip are deleted once that is clear, after six months at the latest.
Recipients are our tax advisers and, where the law requires it, public authorities. If a trip is exceptionally passed to a partner operator, they receive only what that specific trip requires. Beyond that we pass nothing on, and we sell nothing.
You do not have to give us any data. Without a name, a number and a destination we cannot accept or carry out a trip. There is no automated decision-making and no profiling within the meaning of Art. 22 GDPR.
Your rights
Under the GDPR you have the right of access (Art. 15), to rectification (Art. 16), to erasure (Art. 17), to restriction of processing (Art. 18) and to data portability (Art. 20).
Right to object. Where we rely on a legitimate interest, meaning the server logs and the analytics, you can object to the processing at any time under Art. 21 GDPR, on grounds relating to your particular situation.
An informal message to info@premiumtaxi4you.com or a phone call is enough for any of this. We answer within one month.
If you think something is wrong with how your data is handled, you can complain to the supervisory authority. The competent one is the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, dsb@dsb.gv.at, dsb.gv.at.